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3 min read
The official Medium blog

2018 Edition

We believe that having diverse perspectives and voices within our workforce is vital for us to offer diverse perspectives and voices to our readers, and the only way to have meaningful diversity at work is to foster an inclusive environment. Diversity for us includes, but is not limited to, gender, ethnicity, race, culture, socio-economic background, religion, age, physical ability, veteran status, country of origin, primary language, sexuality, political preference, education, and family makeup.

The Data

Every year, we send an optional survey to our staff to gather demographic information and give employees a chance to voice whether they feel our workplace is…


“Rituals are repeated behaviors that establish a sense of community. They tell the story of your culture and reinforce its values. — Culture LabX

Like many companies, Medium often uses shared activities like all-hands meetings, game nights, and company meals to build and augment our sense of community. Yet one of the rituals that has had the most impact on our culture is a small action that is part of many of our meetings: a check-in round.

In a check-in round, each person shares a small status update at the beginning of a meeting. Unlike most meeting topics, however, this…


I wrote this on Hatch — our internal version of Medium — on 13 March. The post is presented here with minimal edits. See Hatching Inside Medium for more context.

On Names

Names are important; they are more than just words, they shape and color the things they name.
— From the Journal of Xavier Desmond by George RR Martin

SWAT is our on-call and release team. It stands for Site Wellness, Availability, and Triage. While the three tenets are important, and the name is catchy and memorable, it is time to rebrand.

Even though the militarization of the police isn’t new…


What do our numbers look like?

In case you didn’t know, diversity in the workplace is a good idea. It builds better, stronger teams by expanding the collective knowledge of the company, improves profitability, and can boost morale.

Diversity is especially important to us at Medium. Our audience is everyone in the world. If we have a homogenous group making the decisions on how to build our product, we’re going to have a pretty narrow perspective and a one-sided experience.

Unfortunately, no tech companies are doing a great job of diversifying their teams (the number of women in leadership roles and minorities in general are pretty…


This was originally published on Hatch (our internal version of Medium) on November 7, 2014, with a few changes made here for clarity. See Hatching Inside Medium for context on this collection.

1. Use custom Fred commands in Slack

At least once a day fire up Slack, pop into #general, and say “fred trending” or “fred ttr.” This will give you a list of the trending posts on Medium and make it seem like you have your finger on the pulse of things.

2. Recommend everything on Hatch

Don’t bother reading it, there’s too much to actually read, you just have to look like you read it. No one will know the…


This post was originally published on Hatch, our internal version of Medium, on September 19, 2013. See Hatching Inside Medium for context on this collection.

The Importance of Candid Feedback

Earlier on when Medium was Obvious, a few of us did some research into how to build constructive feedback loops where we get completely candid feedback early and often (something that sometimes feels awkward because we all want to be nice and don’t want to dismiss someone’s ideas).

As we embark on new and exciting features, I dug up my notes from way back and modified them a bit. …


I posted this internally to Medium employees on Jan 22, 2014. See Hatching Inside Medium for more context.

Why the Company’s Success Should be Your Focus

Success or Failure is Mutually Assured

This is a startup. That’s a bit of a loaded word these days — and a confusing one. What I mean is simply this: Our business is not sustainable yet. We are not simply trying to grow something or optimize something, we’re trying to jump-start an engine of growth and goodness from scratch.

Our success is not guaranteed. In fact, statistically speaking, it’s unlikely. As cliche as it sounds, we really are all in this together. There is no room for ego…


This was originally published to Hatch, our internal version of Medium for staff only, on Sept. 25, 2014 as I was thinking about how we might retain our culture as we grow the company. See Hatching Inside Medium for context on this collection.

People Science

Fostering a healthy culture, one conversation at a time

Until I moved to Texas, I had the privilege of interviewing almost everybody we ever hired at Obvious and Medium. I usually had 30 minutes to decide if I thought the candidate would be a good fit, culturally. I usually started out by saying, “So, tell me your story!”

That open ended request usually resulted in a…


This was originally published on Hatch on 15 October 2014. Read Hatching Inside Medium for more context on this collection.

Interview Day Etiquette

  • Show up on time.
  • Avoid last minute cancellations. If you really need to, help find a replacement.
  • Write your feedback as soon as you can.
  • Definitely write your feedback before coming to the round-up.
  • Be careful talking to other interviewers, feel free to communicate areas to focus on, but try to avoid editorializing concerns and saying anything that can cause them to prejudge the candidate. If you have concerns, talk to the hiring coordinator (Joe or Frances).
  • Be open and…


Medium’s official blog gets a makeover

We’re excited to introduce the new, improved official Medium blog, which has been a long time coming. 3 Min Read is the publication to follow for all things Medium: news, product updates, tips and tricks. In short, it is the source of truth for all things Medium.

Turning The Story into 3 Min Read is about a lot more than a new name. To understand how we got here, let’s take a trip down memory lane.

Medium began as a storytelling platform. When naming our first official blog, we used the idea of storytelling as our guide: The Story felt…

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